We'd love to hear from you! Whether you have questions about our collections, need styling advice, or want to provide feedback.
Address:
Via delle Arti 22, 00186 Rome, Italy
Email:
[email protected]
Phone:
+39 06 8899 1122
Name:
Stephen Castro
Address:
59462 Smith Oval Apt. 452
Mollybury, ID 99681
Email:
[email protected]
Phone:
+1-873-582-4277x1058
Monday - Friday:
9:00 AM - 6:00 PM (CET)
Saturday:
10:00 AM - 4:00 PM (CET)
Sunday:
Closed
Customer Service:
Available 24/7 via email
Our flagship store and main office are conveniently located in the heart of Rome, just a short walk from the historic center. We're easily accessible by public transportation with several bus stops nearby, and the nearest metro station is a 5-minute walk away.
Limited street parking is available near our location. We recommend using the underground parking garage located 200 meters from our office on Via del Corso. Our customers receive a special discount - just ask for a parking validation at our reception desk.
We strive to respond to all inquiries within 24 hours during business days. For urgent matters, please call our customer service line directly at +39 06 8899 1122.
Our multilingual support team is available to assist you in English, Italian, French, German, and Spanish. When contacting us, please specify your preferred language for communication.
Our augmented reality fitting technology allows you to virtually try on clothes using your smartphone or tablet camera. Simply open our app, select an item you'd like to try, and point the camera at yourself. The app will overlay the garment on your image, giving you a realistic preview of how it would look on you.
We offer standard delivery across the EU within 3-5 business days. Express delivery is available for 1-2 business days at an additional cost. Free shipping applies to orders over €150. All packages are shipped with tracking numbers, and you'll receive notifications at each stage of the delivery process.
Our loyalty program rewards you with 1 point for every €1 spent. Points can be redeemed for discounts, exclusive items, or early access to new collections. Members also receive special birthday offers, seasonal promotions, and invitations to VIP events. You can track your points through your account on our website or app.
We carefully select materials that minimize environmental impact. This includes organic cotton grown without pesticides, recycled polyester made from plastic bottles, Tencel produced from sustainably harvested wood, and innovative fabrics made from agricultural waste. All our suppliers adhere to strict environmental standards and ethical working conditions.